The Headquarters Business Park
HQBP Portal

HQBP Portal user guide

Book meeting rooms and other spaces, send requests to the building team, and keep track of your notices and invoices at The Headquarters Business Park.

Start here

Sign in and find your way around

Sign in

Go to hqbpportal.utg-sa.com in your web browser and sign in with your HQBP account. If you don't have an account yet, contact building management.

Use the top bar

Everything is one click away from the top bar: Spaces to book a room, Invoices for your bills, Notices for messages from building management, and Services for every request form.

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Use the top bar on the HQBP Portal

Language and appearance

Click your profile picture in the top-right corner. Under Language, choose ุงู„ุนุฑุจูŠุฉ to use the portal in Arabic. Under Appearance, pick Light, Dark or Auto (follows your computer). Sign out is here too.

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Language and appearance on the HQBP Portal
Spaces

Book a space

Find a space

Click Spaces. Check that Booking Location shows HQBP Tower, then choose a Category such as Meeting Rooms. Each space shows how many people it fits and its starting price. Click View space on the one you want.

To narrow the list further, pick a Booking Policy: hourly, daily, weekly and longer.

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Find a space on the HQBP Portal

Pick a time

Read the Booking rules first: they show the shortest and longest booking and until when you can cancel for free. Choose a booking policy and pricing scheme, then click a green slot on the calendar. Use the arrows next to the date to change the day. The Booking summary on the right shows the total. Click Continue.

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Pick a time on the HQBP Portal

Book it

Add anything the building team should know under Booking notes (optional). Check the date, time and total in the summary, then click Book.

Want a different time? Click Back to Space.

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Book it on the HQBP Portal
Services

Submit a request

Choose the service

Point to Services in the top bar and choose the one that fits what you need:

Report IssueSomething broken or not working: electrical, air conditioning, plumbing, lighting, leaks, cleaning, pest control, access cards, elevators, escalators, parking facilities or landscaping.
Lost & FoundReport an item you've lost in the building.
Viewing RequestsAsk for a viewing.
Contractor FormsFit-out permits for your contractors: permit to move in, permit to work, hot work, spray painting, worker entry, temporary shutdown, building modification, tie-in and inspection requests.
Service RequestBuilding services: access cards, parking permits and vehicles, service elevator reservations, the media screen, fire drill training, renovation and document requests.

Start a new submission

The page lists the requests already sent under that service. Click New submission.

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Start a new submission on the HQBP Portal

Choose a category

Pick the category that matches your request. The forms it contains are listed under each category, so you can check you're in the right place.

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Choose a category on the HQBP Portal

Choose the form

The forms of that category appear below. Select the one you need and click Continue.

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Choose the form on the HQBP Portal

Fill it in and submit

Choose the Unit the request is for and fill in the form. Fields marked with a red * are required. Use Add filesโ€ฆ to attach documents or photos. When everything is filled in, click Submit form.

Picked the wrong form? Click Back to form.

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Fill it in and submit on the HQBP Portal
Services

Follow your requests

Check the status

Open the same service from Services. The Status column shows where each request stands. Use the search box and the status filter to find one quickly, then click it (or the eye icon) to open it.

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Check the status on the HQBP Portal

Open the details

The top of the request shows its status, category, form, unit and when it was sent. Below that, under Submission content, is everything you filled in and attached.

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Open the details on the HQBP Portal

Message the building team

At the bottom, under Comments, write to the building team about this request. Use the paperclip to attach a file, then click Post comment. Their replies appear here too.

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Message the building team on the HQBP Portal
Notices

Read your notices

Find a notice

Click Notices. New notices are marked with a blue dot. Search by name, or filter by date, then click the eye icon to open one.

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Find a notice on the HQBP Portal

Read it and open the document

The notice shows the message and when you received it. If a document is attached, click the eye button to view it.

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Read it and open the document on the HQBP Portal
Invoices

Check your invoices

See what's due

Click Invoices to see the invoices issued to you for your membership and bookings, with the due date, amount and what's remaining to pay. Filter by payment status: Awaiting Approval, Unpaid, Partially Paid or Paid.

hqbpportal.utg-sa.com
See what's due on the HQBP Portal
Good to know

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